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Tender for Perth Theatre Trust venue ticketing

18 Jan 2012

Culture and the Arts Minister John Day announced today that the State Government would put out to tender the ticketing rights for venues managed by Perth Theatre Trust (PTT).

Mr Day said the public tender would be advertised in April 2012 after stakeholder consultation and follow Department of Finance procurement procedures. If successful, this will mean BOCS Ticketing agency will be decommissioned by the Government.

“BOCS was established at a time when ticketing options in WA were very limited and the market and its needs have changed significantly,” he said.

“It would not be a good value for the taxpayer to invest further in BOCS, particularly as there are many other ticketing specialists and providers in the current market.

“BOCS will continue to operate as usual during the tender process and a period of transition has been allowed.

“Patrons should not be unduly affected by this decision as any transfer arrangements will take into account current ticketing agreements.”

The Minister said the decision to outsource the ticketing rights for the PTT venues had been raised before and, after extensive research by the trust, it was recommended that the current best option was to test the market through this tender process.

“Specified service levels will be included in the contract as it is very important that high service levels are maintained, including during and after the tender process,” he said

“The State Government will ensure the interests of current BOCS staff, the Perth Theatre Trust and the Western Australian arts community be considered in any agreement.”

Fact File

  • BOCS ticketing was established 30 years ago and employs the equivalent of 39 people in both part-time and full time roles in a CBD-based call centre, with six outlets at PTT venues and five booking agencies throughout WA