Freedom of Information

The Department of Culture and the Arts supports freedom of information requests.

Government agencies are obliged under the Freedom of Information (FOI) Act to help a person make an application which complies with the Act or to assist the person to change the application so it complies with the Act.

If you are considering making an application for information from the Department, we encourage you to make contact with the FOI Coordinator, Department of Culture & the Arts, PO Box 8349, Perth Business Centre WA 6849 or telephone (08) 6552 7300. The Coordinator will ensure that advice is provided to help you to make an application.

The public is welcome to make arrangements to view the range of publications and resources produced by the Department, and the information you seek may already be available without the need to make an FOI application.

FOI Access Arrangements

Access to Records

All requests for access to records held by the Department of Culture & the Arts are dealt with by the FOI Coordinator. Address correspondence to:

FOI Coordinator
Department of Culture & the Arts
PO Box 8349
Perth Business Centre WA 6849
Tel: (08) 6552 7300 Fax (08) 6552 7301

Form of Request for Access

1. Applicants must submit applications in writing for access to documents under FOI. A letter which describes the document/s is sufficient.

2. The letter should say that the request is made under the FOI Act and should not form part of a letter on another subject. In your letter, provide the following:

a) Full name
b) Postal address
c) Telephone number or email address
d) Details of document required – be as specific as you can
e) Form of access desired - i.e. copies of documents, inspection of file or other (specify)

The Department must respond to an FOI application within 45 days.

Correction of Personal Information

Request to correct or amend information about a person in a document held by the Department must be made in writing. Your request should include:

  • Full name
  • Postal address
  • Details on how and why you believe the information to be incorrect incomplete, misleading or out of date
  • Details on the amendment/s you wish to have made


A scale of fees and charges is set under the FOI Act Regulations. Apart from the application fee for non-personal information, all charges are discretionary.

The charges are as follows:

Personal information about applicant No fee
Application fee (non-personal information)


For large or time consuming applications the following charges may apply.  Where charges will apply the applicant will be given an estimate of the charges to approve.

Charge for time dealing with application (per hour or pro rata) $30.00
Access time supervised by staff (per hour or pro rata) $30.00
Photocopying staff time (per hour or pro rata) $30.00
Per photocopy 20 cents
Transcribing from tape, film or computer (per hour or pro rata) $30.00
Duplicating a tape, film or computer information Actual cost
Delivery, packaging and postage Actual cost


  • Advance deposit may be required of the estimated charges 25%.
  • Further advance deposit may be required to meet the charges for dealing with the application 75%.
  • The charge payable is reduced by 25% for financially disadvantaged applicants or those issued with prescribed pensioner concession cards.

Notice of Decision

You will be provided with a notice of decision as soon as possible, but in any case within 45 days. It will include details such as:

  • the date the decision was made;
  • the name and the designation of the officer who made the decision;
  • if the document is an exempt document, the reason for classifying the matter exempt, or that access is given to an edited document;
  • information on the right to review and the procedures to be followed to exercise those rights.


Applicants may appeal against a decision for access to documents, the amendment of records, or against the cost levied.

The first avenue of appeal is to the Department's Director General, requesting an internal review of the FOI Coordinator's decision. The application for a review must be lodged within 30 days of receiving written notice of the decision. The matter will be reviewed within 15 days of receipt of your appeal. Should you wish to further appeal this decision, you have the right to appeal to the Information Commissioner appointed under the FOI Act.